tc777's Privacy Policy
Your personal information is of the utmost importance to us. This document explains in detail how your information is collected, stored, and protected.
Introduction & Scope
This privacy policy applies to all services, websites, and applications of the tc777 platform. Please read it carefully — it clearly sets out your rights and our responsibilities.
Introduction
tc777 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy and data protection of our users. This privacy policy ("Policy") informs you about how we collect your personal information, how that information is used, with whom it may be shared, and what steps we take to protect your information.
By using tc777's services, you will be considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.
Scope
This Policy applies to the following:
- The tc777 website (tc777.bar) and all its sub-pages
- All gaming and betting services provided through tc777
- Customer support channels — live chat and email
- Account registration, verification, and transaction processes
- Payment-related activities via bKash, Nagad, Rocket, Upay, and bank transfer
What Information We Collect
We collect only the information that is necessary to provide our services. Collecting unnecessary information is against our policy.
Information Collected Directly
When you create an account on tc777 or use our services, we may collect the following information:
- Identity information: Full name, date of birth, gender
- Contact information: Email address, mobile number
- Payment information: bKash/Nagad/Rocket/Upay account number or bank account details (we do not collect full card numbers)
- Identity verification information: National ID card or passport details (as part of the KYC process)
- Address information: Residential address
Automatically Collected Information
When you use our platform, some information may be collected automatically:
- Device information: IP address, browser type and version, operating system
- Usage information: Pages visited, session duration, click patterns
- Cookies and similar technologies: Cookies are used for session management and saving preferences
- Transaction history: Records of deposits, withdrawals, and gaming activity
How Your Information Is Used
tc777 uses your information only for legitimate purposes. The purposes for which we use your information are detailed below.
For Service Delivery
- To create and manage your account
- To process financial transactions (bKash, Nagad, Rocket, Upay, bank transfer)
- To verify and process deposit and withdrawal requests
- To personalise your gaming and betting experience
- To manage bonuses and promotional offers
- To manage VIP membership and rewards programmes
For Security & Legal Purposes
- To complete identity verification (KYC)
- To prevent fraud and money laundering
- To implement responsible gaming policies
- To verify age (21+ confirmation)
- To meet applicable legal obligations
- To protect the security and integrity of the platform
For Communication & Support
We may use your information for the following communication-related activities:
- To provide customer support via live chat and email
- To send important account-related notifications (transaction confirmations, security alerts)
- To inform you of changes to platform policies
- To send relevant promotional information with your consent
Sharing Information with Third Parties
We do not sell your personal information. Information is shared with third parties only in specific circumstances and for limited purposes.
Data Sharing Circumstances
We may share your information with third parties in the following circumstances:
| Third Party | Purpose of Sharing | Safeguards |
|---|---|---|
| Payment service providers (bKash, Nagad, Rocket, Upay, banks) | Transaction processing and verification | Encrypted connection, only necessary data |
| Identity verification agencies | KYC and age verification | Contractual confidentiality obligations |
| Cybersecurity services | Fraud detection and prevention | Secure data processing agreements |
| Legal authorities | In compliance with legal orders or regulatory requirements | Only on the basis of valid legal directives |
What We Never Do
- Sell or rent your personal information
- Provide your information to advertisers
- Share information for marketing purposes without your consent
- Exchange information with unnecessary or unrelated third parties
- Store your full payment card details
Security Measures for Your Information
tc777 applies the most up-to-date technology and methods to protect your personal information.
SSL Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active around the clock.
Access Control
Only authorised staff can access your information, and only for specific purposes.
Secure Storage
Sensitive information is stored in encrypted databases and regularly audited.
Our Response to a Data Breach
If there is any reason to believe that the security of your information has been compromised, we will take immediate action:
- The incident will be investigated to determine the extent of the impact
- Affected users will be notified by email as soon as possible
- Relevant accounts will be temporarily secured to minimise damage
- An incident investigation report will be prepared and steps will be taken to prevent recurrence
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser or device. tc777 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled
- Functional cookies: To remember your preferences (language, settings)
- Analytical cookies: To understand how the platform is used — user identity is not revealed
In most browsers you can control or delete cookies. Please note, however, that disabling essential cookies may prevent the platform from functioning properly.
Your Rights
As a user of tc777, you have several rights over your own information.
Right of Access
You can request at any time to find out what information we hold about you. We will fulfil this request within a reasonable time.
Right to Rectification
If your account contains incorrect or outdated information, you can request a correction. We will verify and update the information accordingly.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing dispute resolution.
Right to Opt Out of Marketing
If you do not wish to receive promotional communications, you can withdraw this consent at any time by contacting us. Important account-related notifications will continue to be sent.
How to Exercise Your Rights
To exercise any of your information-related rights, please contact us:
- Via live chat — available 24/7
- By email: [email protected]
We will respond within a reasonable time after receiving your request. Requests will be processed following identity verification.
Data Retention Period & Age Limit
How Long We Keep Your Data
We retain your data for as long as it is necessary or as required by legal obligations. General guidelines:
- Account Information: For as long as the account is active, and for the legally required period after it is closed
- Transaction Records: As required by financial record-keeping obligations
- Session Data & Logs: For a limited period for security analysis
- Customer Service Communications: For a defined period to improve service quality
Age Restriction
tc777 strictly refrains from providing services to anyone under the age of 21. To enforce this policy:
- Age declaration is mandatory at the time of registration
- Age is confirmed during the verification process
- Accounts are suspended if there is any suspicion of the user being under 21
- Information of minors is not collected and is deleted promptly
The platform is operated for users aged 21 and above only.
Policy Changes & Contact
Policy Updates
tc777 may change or update this privacy policy from time to time. When changes are made:
- The updated date on this page will be changed
- A notification will be sent to the registered email for significant changes
- Continued use of the platform after any changes will be considered as your consent to the new policy
Therefore, it is advised to revisit this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat — Available 24/7, in Bengali and English
- Email: [email protected]
We try to respond to your inquiries as quickly as possible.
Related Documents
Please also read our other policies related to this privacy policy:
- Terms & Conditions — General terms for using tc777
- Responsible Gaming — Guidelines for safe and controlled gaming
- FAQ — Common questions and answers